Shipping Guide

Shipping Guide

Delivery fee.

If you want to know the shipping cost to your location, add the products to a cart. You will be able to calculate a shipping rate and Tax.

Also, you can use the Shipping Calculator on the product page. Just set quantity and select location. This is fast and easy.


Process and Notification.

The Order Confirmation verifies that your order is in our ERP system. Please review an email to make sure all the information is correct.

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are many situations where it will take longer.

The Shipment Notification to your email is to let you know that your order is ready to go. It will be picked up by the shipping company the next time they come to our warehouse.

You can check order status and history by logging into your account.


Shipping Methods domestic in the USA.

We offer several shipping options to allow you to decide when you get your stuff. Days counted are from when the order ships.

We do ship everywhere in the USA via DHL, FedEx,  UPS and USPS.

Delivery option:

  • Domestic 2-days: 2 Business Days via DHL and UPS. Delivery is guaranteed by the end of the second business day.
  • Domestic Standard: 3-7 Business Days via DHL Expedited and UPS Ground.
  • Domestic economy: 5-10 Business Days via DHL Parcel Ground and UPS SurePost. Please note, to Alaska or Hawaii and to rural areas may take additional time to deliver.
  • FREE delivery: for orders of $49 or more within the contiguous 48 United States. Delivery time 8-15 days.

* See our Saturday Delivery information for details.


Local Pickup.

We don’t have any solution for local pickup.


Saturday Delivery.

For delivery on Saturday, have an additional charge of $15. Please follow these steps:

Place your order through our website, selecting "Express (2 days) + Saturday" for the shipping method.

Select additional service for delivery Saturday, the website will add the $15 to the original shipping cost calculated, take payment, and release your order for processing.

You’ll receive an email with your tracking information as usual.


PO Boxes.

If your shipping address is a PO Box, please check the "This address is a P.O. Box" option when entering your address.


Package Rerouting.

If your package is en route to an incorrect address, we can update the delivery address. The base fee is $15.

Please contact to Customer Support for the package needs rerouting.


Using your own FedEx or UPS account.

Want to bill shipping charges to your FedEx or UPS account? Add your shipping account to your customer profile.

Please know: Your contracted rates may vary greatly from ours. The shipping estimate you see at checkout has no relation to what you will eventually be billed. Please do not enter your FedEx or UPS account number unless you are absolutely certain you want to ship on your own account instead of ours.


International Shipment (outside the USA).

You will be able to choose between several shipping services for deliveries, depending on your country. All delivery time is approximate due to current conditions. Sorry, we do not ship to the following countries that is embargoed by the US government: Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria.


Duties and Taxes for International Shipment.

For all international orders may have VAT, tariff, duty, customs taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing goods!

We can't predict your country's customs/fees, so be prepared to pay VAT and customs TAX! For more information, we strongly advise you to check with the Customs department in your country about its import policies.

If you refuse to pay them upon delivery, your package will be returned to us. Upon receipt, we will refund your product (minus shipping fees for both ways and other expenses).

We do not reduce the declared amount. The customs declaration will accurately describe the contents and cost of your order. We cannot mark orders as "gift", "sample", "educational" or lower the values.

 

International Shipping Methods:

  • FedEx International Economy 6-30 days - Tracked and insured
  • FedEx International Priority 3-8 days - Tracked and insured
  • DHL Standard 6-30 days - Tracked and insured
  • DHL International Packet Plus 6-30 days - Tracked and insured
  • DHL International Direct to Europe 5-20 days - Tracked and insured
  • USPS Express Mail International - usually 7-40 business days. Trackable. Delivery is made by the destination country’s postal service.

 

Shipping time varies greatly depending on the destination country and the local area. Delivery is usually made in 7-30 days, but please note this delivery time will vary based on the local and rural areas it is being delivered. Worst case, a package can take as long as 2-3 weeks in some cases to arrive.